Notation based on the Special Commercial Transactions Law
Business Name
Tsukumo LLC
Operation Manager
Shinji Kawasaki
Address
1193 Kashimae-cho, Sasebo City, Nagasaki Prefecture
TEL
090-1512-3297
E-mail address
support@nagasakikimonoya-tsukumo.shop
URL
https://nagasakikimonoya-tsukumo.shop
Sales price
Amount shown on the product page (tax included)
Incidental expenses other than the product price Shipping cost
1,000 yen (including tax) for domestic shipping within Japan *1,660 yen for delivery to Hokkaido and Tohoku
3,000 yen for overseas shipping
Methods of payment
Various credit cards/ Amazon Pay/Google Pay/Apple Pay : Payment Period Credit Card
Google Pay/Apple Pay/Amazon Pay: At the time of billing by the credit card company registered in each account
Delivery time
3 to 4 business days (2 to 3 weeks for overseas orders) after the order is placed.
Returns and Conditions
If you wish to return or exchange an item, please contact us in advance by e-mail or phone.
We do not accept returns or exchanges in the following cases
Products that have had the tags removed from the product
Some of the paint has peeled off from some of the decorations.
Merchandise that has been in the shop for more than one week after arrival
Merchandise that has had the tags removed
Items that have been used at least once.
Products made to order (custom-made products)
Products that have been used at least once ・Production-to-order products (made-to-order products)
Products that are damaged or stained due to the customer's negligence (including packages and accessories)
Returns due to customer's own reasons (wrong image, wrong size, wrong order, etc.)
Other items that clearly show signs of use (e.g., smell of perfume or cigarettes, cosmetics, soreness, dirt, etc.)
*Please note that we do not accept returns due to customer's reasons, such as a different image, wrong size, etc.