Frequently Asked Questions

Q. I want to cancel my order.

Due to system reasons, we basically cannot accept cancellations at the customer's convenience. Please understand this in advance.

Q. I forgot to enter the coupon code. Can I apply it later?

Due to system reasons, coupon codes cannot be applied to orders after payment has been completed.

Q. I want to change the payment method.

We are unable to change the payment method after the payment has been completed. Please understand this beforehand.

Q. Do you ship overseas?

We can ship overseas.